PRIVACY POLICY
Effective Date: 24-September-2024
1. INTRODUCTION
MakeMePlayer (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada’s privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA, BC). By using our platform, you consent to our collection, use, and disclosure of your information as described in this policy.
2. INFORMATION WE COLLECT
We collect various types of information to provide and improve our services, including:
(a) Personal Information:
- Name, email address, phone number, and mailing address
- Date of birth and gender (if applicable for registration)
- Payment details (processed through third-party payment processors)
- User account information (login credentials and preferences)
- Communications with customer support
(b) Non-Personal Information:
- IP address, browser type, and device information
- Cookies and tracking technologies
- Usage data (interactions with the platform, preferences, and history)
(c) Information from Third Parties:
- Social media sign-in details (if applicable)
- Data from third-party authentication services
3. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide, operate, and improve MakeMePlayer’s services
- Process registrations, payments, and bookings
- Personalize user experience and recommend training programs
- Send administrative and promotional communications (with consent)
- Ensure compliance with applicable laws and prevent fraud
- Improve website security and functionality
MakeMePlayer collects, uses, and discloses personal information only with your explicit consent. We will obtain consent before:
- Collecting sensitive personal data
- Using your information for marketing purposes
- Sharing your information with third parties, except where required by law
4. DISCLOSURE OF YOUR INFORMATION
We do not sell, rent, or trade your personal information. However, we may disclose your data in the following cases:
(a) Service Providers: We share information with third-party vendors assisting with payment processing, analytics, customer support, and email communications.
(b) Legal Obligations: We may disclose information if required by law, court order, or regulatory authorities.
(c) Business Transfers: If MakeMePlayer undergoes a merger, acquisition, or sale, personal data may be transferred to the acquiring entity.
(d) User Consent: We may disclose your information for any other purpose with your explicit consent.
5. DATA STORAGE AND SECURITY
We implement industry-standard security measures to protect personal information. Your personal data is stored securely on servers located in Canada. If any personal data is transferred or processed outside Canada, we ensure compliance with BC’s privacy laws by requiring equivalent security protections under contractual agreements. However, no online platform is completely secure. If a data breach occurs, we will notify affected users as required under Canada’s privacy breach notification laws.
6. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, we securely delete or anonymize your data.
7. YOUR RIGHTS UNDER CANADIAN PRIVACY LAWS
Under PIPEDA and applicable provincial laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate or incomplete data
- Withdraw consent for data processing (where applicable)
- Request deletion of your data (subject to legal requirements)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise these rights, contact us at support@makemeplayer.com.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, and similar technologies to enhance user experience and gather analytics. Users can manage cookie preferences through their browser settings.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review third-party policies before sharing personal data.
10. CHILDREN’S PRIVACY
MakeMePlayer is not intended for individuals under 13 years old. We do not knowingly collect personal data from children. If we discover that a child’s information has been collected, we will delete it immediately.
11. INTERNATIONAL DATA TRANSFERS
If personal data is transferred outside Canada, we ensure that adequate data protection measures are in place, consistent with Canadian privacy laws.
12. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be communicated via email or website notice. Continued use of MakeMePlayer signifies acceptance of updates.
13. CONTACT INFORMATION
To address privacy-related inquiries, complaints, or to exercise your data rights, you may contact our Privacy Officer at:
MakeMePlayer
Company Registered Address: 15763 89A AVE, Surrey, BC
Email: support@makemeplayer.com
Phone: +1 2368626282
Privacy Officer: CEO
14. ACCESS TO PRIVACY POLICIES
Under PIPA (BC), you have the right to request detailed information about our privacy policies and how your personal data is managed. To make a request, contact our Privacy Officer at support@makemeplayer.com.
By using MakeMePlayer, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.